We had all of the windows in our two-story home replaced by Window Depot a few days ago. After having to reschedule our install due to rain/weather issues, (lots of rain in Ohio this summer, so it was very understandable,) Randy and his team communicated when they were on their way, showed up on time and worked hard, replacing all 12 windows in only 2 days. They cleaned up after themselves, made sure we knew how to operate the windows, and were kind and professional. The windows seem like very good quality, especially for the price, (well below competitors prices!) We chose vinyl triple pane Provia windows with the fold in cleaning functions. We have already noticed a difference in how much heat comes in from the sun and they look nice. We did notice a flaw in one of the windows, (probably due to shipping,) and they already have a new part ordered and will be fixing it soon. We are happy customers.