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I simply cannot recommend Window Depot USA enough. From the first email I left them to the end of the project, the entire experience was extremely positive. If you want to read my full thoughts on why it was so positive, keep reading!I reached out to Window Depot because I had a broken window (my fault) and instead of repairing it, wanted to price out the cost of replacing our 30 year old windows. Eric came out within a few days and walked through every window in the house with me. I wanted to discuss removing our casement windows into double hungs or or sliders, adding a picture window, adding a window in our closet, pricing out a new french door, etc. He methodically priced out every different thing I asked for line by line so I could see what I wanted to do and could afford at this point all while never pushing us to any one decision and never upselling us. Here's where it gets great...Eric left our house and said, "call me if you want to discuss more options or move forward...". He did not bother us for the next two weeks while my wife and I decided what we wanted to do. When I called back with a few questions he simply said let's meet again. So he came back for another hour as we hashed out more details and ultimately we decided to do our upper floor, add the closet window, and redo our basement, saving the first floor for another year. He never once pushed me to do more or sell me windows we didn't need. The pricing was FANTASTIC! It was fractions of competitors.It did take a while for our windows to come in but Eric had no fault in that. It was just a Covid-19 situation and that happens. He kept us informed the entire time. When they finally came in he scheduled an install shortly thereafter. His team knocked out our project super fast, were thorough, left no mess, and honestly exceeded my expectations in every way. My wife told me the next day, "I honestly did not think that new windows would make me this happy but I am just in love with them.".So that's the long version of why I recommend Eric and his team. Responsive, professional, budget friendly, high quality, and easy to work with. All around a top notch American small business. If you're in the market for new windows, do yourself a favor and call Eric and his team, they'll take care of you!
Randy, Kyle,and Justin did a great job. Installing 4 windows. All done in one day when they said it would be. Cleaned up after. 5/5 would recommend.
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I simply cannot recommend Window Depot USA enough. From the first email I left them to the end of the project, the entire experience was extremely positive. If you want to read my full thoughts on why it was so positive, keep reading!
I reached out to Window Depot because I had a broken window (my fault) and instead of repairing it, wanted to price out the cost of replacing our 30 year old windows. Eric came out within a few days and walked through every window in the house with me. I wanted to discuss removing our casement windows into double hungs or or sliders, adding a picture window, adding a window in our closet, pricing out a new french door, etc. He methodically priced out every different thing I asked for line by line so I could see what I wanted to do and could afford at this point all while never pushing us to any one decision and never upselling us. Here's where it gets great...
Eric left our house and said, "call me if you want to discuss more options or move forward...". He did not bother us for the next two weeks while my wife and I decided what we wanted to do. When I called back with a few questions he simply said let's meet again. So he came back for another hour as we hashed out more details and ultimately we decided to do our upper floor, add the closet window, and redo our basement, saving the first floor for another year. He never once pushed me to do more or sell me windows we didn't need. The pricing was FANTASTIC! It was fractions of competitors.
It did take a while for our windows to come in but Eric had no fault in that. It was just a Covid-19 situation and that happens. He kept us informed the entire time. When they finally came in he scheduled an install shortly thereafter. His team knocked out our project super fast, were thorough, left no mess, and honestly exceeded my expectations in every way. My wife told me the next day, "I honestly did not think that new windows would make me this happy but I am just in love with them.".
So that's the long version of why I recommend Eric and his team. Responsive, professional, budget friendly, high quality, and easy to work with. All around a top notch American small business. If you're in the market for new windows, do yourself a favor and call Eric and his team, they'll take care of you!
Randy Danny Larry and Chris gave my home a wonderful window upgrade. Couldn't be happier!
Trevor Scarberry
1/23/2024
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Great company to work with!
Michelle Brinkman
5/19/2023
Eric and Randy and all the crew were top notch these guys gave a great price and a professional job. Thanks guys
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Looks good. Thanks
Eric and crew were fantastic to work with! From the opening bid to the installation of the windows, everything went extremely smoothly, and I am so pleased with the finished product! I highly recommend Window Depot, and I don't recommend businesses easily. Will definitely use them again in the future.
Jeffrey D. Cavagnaro
11/24/2020
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We had all of the windows in our two-story home replaced by Window Depot a few days ago. After having to reschedule our install due to rain/weather issues, (lots of rain in Ohio this summer, so it was very understandable,) Randy and his team communicated when they were on their way, showed up on time and worked hard, replacing all 12 windows in only 2 days. They cleaned up after themselves, made sure we knew how to operate the windows, and were kind and professional. The windows seem like very good quality, especially for the price, (well below competitors prices!) We chose vinyl triple pane Provia windows with the fold in cleaning functions. We have already noticed a difference in how much heat comes in from the sun and they look nice. We did notice a flaw in one of the windows, (probably due to shipping,) and they already have a new part ordered and will be fixing it soon. We are happy customers.Service: Window installation
The work crew was top notch! Workmanship we second to none. Speed was amazing. Answering questions didn't bother them. They took as much time as it took to answer my questions. Would recommend Window Depot to everyone. Super satisfied!